Digitization in service is a key factor in the competition for passengers in the aviation industry today. “Obtaining the unique airline retail product which is easy and convenient to use is the main goal of client which creates new business values,” says Aleksey Shchankin, Managing Director of Vipservice Subagency Business.
Analytics of market, behavior of customers in order to be able to create the demanded targeted offers - these are the benefits which are provided through NDC (New Distribution Capability). NDC is the set of consistent communication protocols and IATA-sponsored standard which enables a next generation of airline retail and provides foundation for development of new technologies.
Vipservice as a leading company is actively developing this area and today it occupies a leading position in terms of number of active connections including Aeroflot, Siberia Airlines, Ural Airlines, Azimut, Fly Dubai, Emirates, Mahan Air, Scat, Air Arabia, Air France & KLM, Lufthansa Group, and Aegean Airlines. Two more airlines are expected to join in the near future: Turkish Airlines and Fly One.
Due to many years of expertise of Holding, successful cooperation with the world leading air carriers and financial stability, Vipservice created its own vision of development within the current trend focused on interaction with a client. The Holding is confident that all participants in the travel market will benefit with NDC.
